Sitel reduced employee attrition by 45% through digitizing recruitment

Summary Sitel Group’s 75,000+ employees connect the world’s most notable brands with their customers, 4.5 million times every day, through voice, chat, social media and more.  As a global leader in customer support solutions for over 30 years, they go beyond business process outsourcing (BPO) to assist clients at every stage of the CX journey.  […]